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General Help

Need assistance? Our support team is here to help. You can reach us using any of the options below.

Email Support (For Transaction Issues)

If you are experiencing a problem with a deposit, withdrawal, or a transfer, please email our support team:

love@nxtsend.io

Important:

To investigate any transaction, we require proof of payment from your bank or mobile money provider. Without this, we cannot trace your payment.

WhatsApp Support (General Support Only)

If you need quick help or have general questions, you can chat with one of our support agents on WhatsApp by clicking here.

Important:

• - Do NOT use WhatsApp for transaction issues.
• - Do not send proof of payments, screenshots, or files on WhatsApp.

For your safety and proper investigation, all transaction-related issues must be handled via email support.